Pravila dostave
Order Processing Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). As we work with third-party fulfillment partners, processing times may occasionally vary. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations We currently ship to all European Union member states.
Delivery Times
- Standard Shipping (EU): 5–10 business days
- Delivery times are estimates and may vary depending on your location, carrier, and supplier availability.
Shipping Rates
- Shipping costs are calculated at checkout based on destination
- Free standard shipping on orders over €50 (prilagodi po potrebi)
Taxes & VAT All prices include VAT where applicable, in accordance with EU regulations. No additional customs fees apply for orders within the EU.
Order Tracking Once your order is dispatched by our fulfillment partner, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [your email] within 14 days of the expected delivery date. We will coordinate with our fulfillment partner to resolve the issue.
Please Note We partner with third-party suppliers and fulfillment centers to deliver your orders. While we ensure quality control, delivery timelines are subject to supplier and carrier availability.
Contact For shipping inquiries, contact us at [your email] or via our contact page.